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Terms of Service

Last Updated: November 1, 2023

1. Introduction

Welcome to MipsKalaute ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Use of Our Services

2.1 Eligibility

You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this requirement.

2.2 Account Registration

Some features of our services may require you to register an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

2.3 Account Security

You are responsible for safeguarding the password that you use to access our services and for any activities or actions under your account. We encourage you to use strong passwords and to keep your password confidential.

2.4 Prohibited Activities

You agree not to:

  • Use our services in any way that violates any applicable law or regulation
  • Use our services for the purpose of exploiting, harming, or attempting to exploit or harm minors
  • Transmit any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable
  • Impersonate or attempt to impersonate us, our employees, another user, or any other person or entity
  • Engage in any other conduct that restricts or inhibits anyone's use or enjoyment of our services, or which may harm us or users of our services

3. Service Appointments and Parts Orders

3.1 Booking Appointments

When booking a service appointment through our website or by contacting our service department:

  • You agree to provide accurate information about your vehicle and its service needs
  • Appointments are subject to availability and confirmation
  • Cancellation fees may apply for appointments cancelled with less than 24 hours' notice

3.2 Parts Orders

When ordering spare parts or accessories:

  • All orders are subject to parts availability
  • We strive to provide accurate product information, but we do not warrant that product descriptions or other content on our site are error-free
  • Special order parts may require a non-refundable deposit

4. Payments and Pricing

4.1 Pricing

All prices displayed on our website are in British Pounds (GBP) and include VAT where applicable. We reserve the right to change prices at any time without notice.

4.2 Payment Terms

Payment for services is typically due upon completion of service. For parts orders, payment may be required at the time of order or upon collection. We accept major credit cards, debit cards, and bank transfers.

4.3 Invoices

We will provide detailed invoices for all services performed and parts supplied. Any disputes regarding invoices must be raised within 7 days of receipt.

5. Warranties and Guarantees

5.1 Service Warranty

We provide a 12-month or 12,000-mile warranty (whichever comes first) on our labour for services performed, unless otherwise stated. This warranty does not cover normal wear and tear or damage caused by improper use or maintenance.

5.2 Parts Warranty

Parts purchased from us carry the manufacturer's warranty. Warranty claims for defective parts will be handled in accordance with the manufacturer's warranty policy.

5.3 Limitation of Liability

To the fullest extent permitted by law, our total liability for any claims arising under these Terms, including for any implied warranties, is limited to the amount you paid us to use our services.

6. Intellectual Property

The content, features, and functionality of our website, including but not limited to text, graphics, logos, images, and software, are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without our prior written consent.

7. Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

8. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use our services will immediately cease.

9. Changes to Terms

We may revise these Terms from time to time. The most current version will always be posted on our website. By continuing to use our services after those revisions become effective, you agree to be bound by the revised Terms.

10. Governing Law

These Terms and your use of our services shall be governed by and construed in accordance with the laws of the United Kingdom, without giving effect to any choice of law or conflict of law provisions.

11. Dispute Resolution

Any legal action or proceeding arising out of these Terms or your use of our services shall be brought exclusively in the courts located in the United Kingdom, and you consent to the personal jurisdiction of such courts.

12. Contact Us

If you have any questions about these Terms, please contact us at:

MipsKalaute
123 Service Road
Birmingham, B1 1AA
United Kingdom
Email: [email protected]
Phone: +44 20 1234 5678

MipsKalaute Logo MipsKalaute

Your trusted partner for professional car maintenance and genuine spare parts in the UK.

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Contact Us

123 Service Road

Birmingham, B1 1AA

United Kingdom

Phone: +44 20 1234 5678

Email: [email protected]

© 2023 MipsKalaute. All Rights Reserved.